Sunday, November 16, 2008

FRIENDSTER UPDATE

* A little patience po..

As all of you are aware, we are having major problems with the site. Our CS team is getting thousands of complaints and people have been reporting that they can’t find their friends anymore on the site. In addition, there have been text messages going around in PH, saying that there was a virus that wiped out the accounts in our database, and thus causing people’s friends to be lost.

To help address our users’ concerns, here are some FAQs:

1) What happened to my friends?

  • Currently, the number of friends in the friends list is being displayed incorrectly.

2) Are my friends lost permanently?

  • No. The data for all friend connections is intact and is not lost.

3) When can this be fixed?

  • Friendster is currently working on this problem and we hope to have this fixed within 24 hours.

4) Can I still add friends while the problem has not yet been fixed?

  • Yes, users can still add new friends and use other features of the site.

5) What caused this problem?

  • Friendster’s data center lost power, and as a result, the memory caching of data was affected. Since Friendster has 85M users, the cache is talking a considerable amount of time to build. Once the cache has been completely built, all friends will re-appear.

We will be displaying this info in our maintenance page shortly.

0 Comments:

Post a Comment

<< Home